Common Questions

Q: How far ahead should we book you?

Send me a quick email to discuss booking timelines.

Q: I only need a couple shirts printed. Is this an issue?

Contact MARR to discuss small print runs and project requirements.

Q: Do you help with printing?

Yes, MARR provides assistance with printing services.

Q: How do payments work?

Contact MARR to discuss payment terms and processes.

Q: I have a project that doesn't quite fit the packages on the site. Can you help?

Yes, MARR can work with custom projects that don't fit standard packages.

Q: Do you use AI in your work?

No, MARR does not use AI in client work.

Q: Can you work with us on an ongoing basis?

Yes, MARR is available for ongoing client relationships.

Question 1

How far ahead should we book you?

Answer

As soon as you can. Merch takes three to four weeks. Event kits take five to six. A brand world is six to seven, and a brand world with a landing page is eight to ten. Add production time on top for anything physical.

If you're unsure, send me a quick email and I'll tell you what's feasible. If you're up against a deadline, I offer a rush service for an additional 50% and can move considerably faster.

Question 2

I only need a couple shirts printed. Is this an issue?

Answer

Not at all. Many of my clients want shirts for the team or select customers. I will help you find the best Print-on-Demand service (I have two I really like) and that will remove friction and keep costs down (and make reordering a breeze).

Question 3

Do you help with printing?

Answer

Yes, and I recommend it. I have a select number of vetted printers I work with for producing merch and physical products and I can get your stuff to print quickly once we’re done.

I’m also happy to work with your printer and communicate with them so we achieve the best outcome without having to reprint anything.

Question 4

How do payments work?

Answer

Fifty percent up front to book the slot, fifty on delivery is standard. If cashflow is an issue, I can set up a payment arrangement that works for both of us.

Question 5

I have a project that doesn’t quite fit the packages on the site. Can you help?

Answer

Yes. The packages are the scopes I run into most often, but plenty of projects don't fit neatly. Book a call and I'll send you a custom quote afterwards.

Question 6

Do you use AI in your work?

Answer

For business tasks, yes. For my clients, no.

From here on out, if something has even the slightest whiff of AI, people will assume it's AI. For this reason, I draw a hard line at generated anything, and constantly push in the opposite direction. If you truly want to set yourself apart, I invite you to challenge the norms and get original with me.

Question 7

Can you work with us on an ongoing basis?

Answer

I'd be happy to be your go-to guy. With long-term design partnerships we can both enjoy a smoother process, with "less figuring it out" each time and more time spend crafting the brand experience.

Most people start with one project to test the waters and grow into a long-term partner. If you have a lot of work out of the gate, let's chat and make sure we'd be a good fit.